Privacy Policy

Collection and Use of Information

Dahan Collection LLC collects information from users at several different points on the company's web site. This information is used solely for administrative purposes and the promotion of Dahan Collection LLC The company will not sell, share, or rent this information to any other organization or individual.

User Registration

Dahan Collection LLC requests information from users on order forms. This may include contact information such as customers' names and shipping addresses, and financial information, such as credit card numbers, expiration dates, etc. This information is used solely for billing purposes, to fill customer orders, and to contact users if the company has trouble processing an order.


A cookie is a piece of data stored on the user's hard drive containing information about the user. Dahan Collection LLC uses cookies to facilitate customer use of the web site. For example, by setting a cookie on the web site, the user needs to log in using a password only once, thereby saving time while on the web site. Users who reject cookies may still browse the web site, but their access will be limited in some areas.  Cookies also enable Dahan Collection LLC to track and target the interests of users, to enhance their experience on the web site. Dahan Collection LLC's cookies are in no way linked to any personally identifiable information.

Log Files

We use IP addresses to analyze trends, administer the web site, track users' movements, and gather broad demographic information for aggregated use. IP addresses are not linked to personally identifiable information.

Sharing Information

Dahan Collection LLC will share aggregated demographic information with partners and advertisers. This information is not linked to any personal information that can identify any individual person.

Dahan Collection LLC uses an external shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any other purpose.

Dahan Collection LLC partners with other parties to provide specific services. When users sign up for these services, we share names, or other contact information that is necessary for the third-party to provide these services.

The third-party is not allowed to use personally identifiable information except for the purpose of providing these services.


The web site contains links to other web sites. Please be aware that Dahan Collection LLC is not responsible for the privacy practices of these other web sites. We encourage our users to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Dahan Collection LLC.

Surveys and Contests

From time to time, our site requests information from users via surveys and contests. Participation in these surveys or contests is completely voluntary. Compliance by users indicates that they are willing to provide the information requested. This may include contact information (such as names and shipping addresses), and demographic information (such as zip codes, ages, etc.). Contact information will be used to notify winners and to award prizes. Survey information will be used to monitor and facilitate customer use of the web site and improve customer satisfaction with the web site.

Tell A Friend

If users decide to participate in Dahan Collection LLC's referral service by providing contact information of friends who may be interested in the web site, the company asks them to provide their friends' names and e-mail addresses. Dahan Collection LLC will automatically send these friends a one-time e-mail inviting them to visit the web site. Dahan Collection LLC stores this information for the sole purpose of sending this one-time e-mail. Those receiving emails may contact Dahan Collection LLC at: to request that their contact information be removed from Dahan Collection LLC's database, which the company promptly does.


The web site takes every precaution to protect user information. When users submit sensitive information via the web site, it is protected both online and offline.

When a registration/order form asks users to enter sensitive information (such as credit card numbers and/or social security numbers), that information is encrypted and protected using SSL 128 encryption. All of the web site's secure pages, including the order forms, are indicated by the closed lock icon that appears on the bottom of the page in web browsers such as Netscape Navigator and Microsoft Internet Explorer.

As well as using SSL encryption to protect sensitive information online, Dahan Collection LLC also does everything possible to protect user information offline. Access to all personally identifiable information about customers is kept in company offices, and only those employees who need this information to perform specific jobs, including billing or customer service representatives, are granted access to it. These employees must use password-protected screensavers when they leave their desk. When they return, they must re-enter their password to re-gain access to any restricted information.

Furthermore, all Dahan Collection LLC employees are kept informed of company security and privacy practices with regular updates and retraining every quarter, and whenever any new policies are introduced.

Finally, the servers which the company uses to store personally identifiable
information are kept in a secure environment. Customers who have any questions about security on the web site, can contact us by e-mail at:

Supplementing Information

In order to fulfill Dahan Collection LLC's obligations to customers, it is necessary for the company to supplement the information received with information from third-party sources. For example, when determining if a customer qualifies, the company uses their name and social security number to request a credit report. Once the customer's credit worthiness has been determined, all associated records are destroyed.

Special Offers

Dahan Collection LLC sends all new members a welcome e-mail to verify their passwords and user names. Established members will occasionally receive information about products, services and special offers. All members can opt-out of receiving these types of communications at any time. Please read below under Choosing to Opt-out.

Correcting and Updating Personal Information

If there are changes to a user's personally identifiable information (for example, address or zip code), or if a user no longer desires Dahan Collection LLC's service, the company will provide a way of correcting, updating or removing that user's personal information from our database. This can usually be done at the member information page or by e-mailing Customer Support.

Choosing to Opt-Out

Dahan Collection LLC's users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to the web site at the point where they are prompted for information.

For example, when using the order form to order an item, customers have an 'opt-out' mechanism enabling them to purchase products without being put on the company's mailing list.

Notification of Changes

If Dahan Collection LLC decides to change the privacy policy, the company will post or link these changes on the home page. This will ensure that the company's users are constantly aware of how and what information is collected and used. If, at any point, the company decides to use personally identifiable information in a manner different from that stated at the time it was collected, the company will notify users by e-mail. Users will then be able to choose whether or not the company can use their information in this way.

Professional Appraisals

Dahan Collection LLC fully understands how important the purchase of a diamond, colored gemstone or jewelry is to our customers. The company is therefore willing upon request, to provide a professional appraisal report signed by a GIA certified appraiser for each item sold at no extra charge. In this way, buyers can be assured of the authenticity of the product they are purchasing. This appraisal is an estimate of the approximate retail replacement value of the purchase, and may be used for insurance coverage or other purposes.

The appraisal report contains valuable information such as:

* An accurate and complete description of the item
* The clarity, color and carat weight of the stone
* The stone's shape (pear, round, princess, emerald, etc.)
* The type of setting (platinum, gold, etc. where applicable)
* The source of its independent laboratory certification
(GIA, EGL, AGS, HRD, IGI), if applicable
* The approximate current retail replacement value

All Dahan Collection LLC appraisal reports are signed by a GIA Graduate Gemologist and the natural color of all stones is guaranteed.